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Help topics
Browse help topics.
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Choose a plan
See which plans fit your vehicles.
AIS-140
Understand when AIS-140 is needed and how certification works.
Installation
See how your device can be installed.
Orders & payment
Understand cart, checkout and order status.
Account & InRoute
Sign in, create an account or check InRoute access.
Warranty & support
Check warranty basics or contact Support.
FAQs
Answers to common questions.
Do I need AIS-140 Certified or Standard?
Use AIS-140 Certified for vehicles that require certified VLTD fitment. Use Standard where AIS-140 compliance is already covered. A mixed fleet can use both product lines.
Open AIS-140 Guide →How do I find the right plan for my vehicle?
Use the plan finder for each vehicle type before you buy or request a quote. Mixed fleets can include multiple configurations with different plans and quantities.
Find the right plan →Which plans can I buy online?
After compatibility is checked, InCert and InSight can be added to cart. InGenious, InVision and InVision+ continue to a quote request with the selected vehicle details already carried over.
Can I install the device myself?
Standard InCert, InSight and InGenious can be self-installed or installed by Intangles. AIS-140 fitment must be completed by an RTO-empanelled installer. Products using DriveAI, including InVision and InVision+, are installed by Intangles and are not offered as self-install.
Do product prices include GST?
Yes. All plan prices shown across InCentral include 18% GST. Shipping is shown separately in the purchase flow.
Do I need an account before I choose a plan?
No. You can browse, find the right plan and add items to your cart before signing in. Sign In or Create Account is required when you continue to checkout or need account access.
Sign In →When do I get InRoute access?
InRoute access is set up after the required order and installation steps. AIS-140 orders also complete certification first.
What is the hardware warranty?
Intangles hardware carries a 3-year warranty. If you have a device issue, contact Support with your order details.
Contact Support →Customer support
Contact Support.
Use Support for help with an order, installation, certification, billing, account or device.